Showing posts with label Lowe's. Show all posts
Showing posts with label Lowe's. Show all posts

~Lowe’s Made Me HAPPY~

LibPreg#4andEm   { no, I’m no longer pregnant… but this is a picture that makes me happy when I look at it :)}

THANK YOU

to everyone who was so supportive during my little pity party earlier!!  What wonderful emails and texts I received… I feel so loved. :))

So, here’s the update:

Lowe’s was unable to get an installer out here today.  HOWEVER, the manager (Chris) and Theresa (from appliances) were super accommodating. The delivery manager came back to pick up the dishwasher (as I was afraid that Finley or Jack would pull it over on their little bodies or run into the sharp corners and seriously hurt themselves) and I should have it re-delivered AND installed FREE OF CHARGE on Thursday!!! 

I know it was an honest mistake.  I was just so frustrated earlier after getting my hopes up of having a dishwasher that actually works (after several years of having one that doesn’t quite cut it).  I am super impressed with Lowe’s customer service and I truly appreciate them honoring what we were initially told.  I will definitely shop there in the future!

Lowes Logo.jpg provided by Lowe's Mooresville 28117

ARE YOU KIDDING ME??

Rewind to two days ago:

At Lowe’s, have been looking at new dishwashers for quite some time, decide to take the plunge…

HUBS:  So, you guys will deliver, install, and take away the old dishwasher?

EMPLOYEE:  Yes, sir.

HUBS:  Great… Can we get this set up for Friday?

EMPLOYEE:  We can definitely do that.

Hubs and I are thinking…. “That was easy.”

Back to the present:

Call at 6:45 am… “Can we deliver your dishwasher in about 1 hour?”

“ABSOLUTELY!” (I’m so excited that I don’t have to wash each dish by hand BEFORE putting it in the dishwasher…)

8:30…. “Here’s your dishwasher ma’am”

“You aren’t going to install it?”

“No ma’am.  We only deliver.  Call the store and they will set it up for you.”

“ARE YOU KIDDING ME?”  (Seriously folks… thought it was an April Fool’s joke…)

“No ma’am.  Let me see who helped you…. Oh, he’s new…. he didn’t set up installation…”

“ARE YOU KIDDING ME?”  (Still couldn’t believe it)

“No ma’am.  I’m sorry.  Have a nice day.”

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SOOOOOO…….

Here I sit, waiting for a call back from the appliance department to see if an installer can come out today, having to pay an additional $110, trying to keep my little two from accidentally running into the dishwasher that’s

SITTING IN THE MIDDLE OF MY KITCHEN,

needing to mail out orders, go pay bills, go by the bank, drop the dogs at the vet, etc etc….  I’m afraid to get in the shower or even go to the bathroom lest I MISS the call…

ARE YOU KIDDING ME???

SERIOUSLY???

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I saved a whole sink full of dishes for my new dishwasher…. guess I better get to hand washing them…